These Terms of Sale (“Terms”) apply to every subscription to the IPTV New Zealand service (the “Service”) sold by [COMPANY LEGAL NAME] (“we”, “us”) through iptvnewzealand.co.nz. By placing an order, you accept these Terms.
1. The Service
The Service gives you access to live TV channels, video on demand and related features streamed over the internet, for use on compatible devices (Smart TV, Firestick, Android, iOS, PC and IPTV boxes).
The channel line-up, video library and picture quality (HD, 4K, 8K) depend on content availability, your device and your internet connection. Channels and titles may be added, changed or removed at any time.
2. Plans and prices
| Plan | Price |
|---|---|
| 1 month | USD 12 |
| 3 months | USD 25 |
| 6 months | USD 40 |
| 12 months | USD 60 |
Prices are shown in US dollars and include any applicable taxes unless stated otherwise. The price that applies is the one shown at the time of your order. Your bank may charge currency conversion fees.
3. Ordering and payment
- Choose a plan and complete checkout.
- Payment is taken in full, in advance, through [PAYMENT PROVIDER].
- You receive an order confirmation by email.
Subscriptions do not renew automatically. We will remind you before your plan expires so you can renew if you wish.
4. Activation
Your login details and setup instructions are sent by email or WhatsApp, usually within 5 to 15 minutes of payment during business hours. If you have not received them within 24 hours, please contact us.
5. Free trial
We may offer a free trial without a credit card. A trial is limited to one per person, household and device. We may refuse or end a trial if we detect misuse.
6. Your obligations
You agree to:
- use the Service for private, non-commercial viewing only;
- not share, resell or publish your login details;
- not use more simultaneous connections than your plan includes;
- not record, copy or redistribute content from the Service;
- comply with the laws of the country where you use the Service, including copyright law.
We may suspend or terminate your access without refund if you breach these obligations.
7. Technical requirements
You are responsible for your device, app and internet connection. We recommend at least 10 Mbps for HD and 25 Mbps for 4K. Problems caused by your connection, device, VPN or network settings are not a fault of the Service.
8. Availability and support
We aim to keep the Service available 24/7, but short interruptions can happen because of maintenance, third-party outages or events outside our control. Our support team is available by email and WhatsApp.
9. Withdrawal right (EU consumers)
If you are a consumer in the European Union, you normally have 14 days to withdraw from a distance contract. Because the Service is a digital service that starts immediately, you ask us at checkout to begin delivery right away and acknowledge that you lose your right of withdrawal once the Service has been fully provided. Our Refund Policy still applies.
10. Liability
Nothing in these Terms limits rights you have under consumer law that cannot be excluded, including the New Zealand Consumer Guarantees Act 1993 and EU consumer law.
To the extent the law allows, our total liability for any claim related to the Service is limited to the amount you paid for your current plan. We are not liable for indirect losses or for the content of channels and programmes provided by third parties.
11. Changes to these Terms
We may update these Terms. The version in force on the day of your order applies to that order.
12. Governing law and disputes
These Terms are governed by the laws of [JURISDICTION]. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence. Please contact us first at support@iptvnewzealand.co.nz so we can try to resolve any issue amicably.